Help Center

Set up your account, create your first event, and invite your team. Everything you need to go from zero to live event in under 30 minutes.

Describe your event in plain English and get a complete scaffold — title, description, tiers, tracks, FAQ, and a draft announcement email — generated in seconds.

Ask plain-language questions about your event and get specific, data-grounded answers — registrations, sessions without speakers, what to fix before doors open. Pro feature.

After creating an event, CompleteEvent asks what kind of event you're running and shows tailored next steps. The setup checklist on the Overview page tracks your progress to going live.

Toggle Simple view to hide Program, Promote, and Fundraising tabs so the dashboard shows only what you need for everyday events. Saves in your browser and can be changed at any time.

Learn how to create, edit, publish, duplicate, and archive events. Covers event settings, visibility, and the full event lifecycle.

Add custom sections to your public event landing page: speakers grid, schedule preview, sponsors wall, FAQ, custom HTML, and more.

Add negotiated hotel rates to your event page — hotel name, group code, cutoff date, and booking link. Attendees see a Hotel Accommodations section automatically.

Customize confirmation emails with your header image, accent color, intro paragraph, footer note, and reply-to address. Live preview and test send included.

Live registration count, selling fast badges, per-tier urgency labels, and attendee referral links — displayed automatically to drive event page conversions.

Serve your event pages from your own domain — events.yourorg.com — instead of completeevent.app. Add a CNAME record and CompleteEvent handles SSL automatically. Pro plan feature.

Upload a venue map and make it available to attendees inside their event guide. Attendees can pinch-to-zoom on mobile. Helps reduce wayfinding questions on event day.

The right dimensions for every image you upload — event cover, org logo, speaker headshots, floor plans, and more. Includes quick-reference table and free resize tools.

Build a time-ordered production script for your event — cue items, responsible owners, AV notes. Staff-facing only. Mark items complete in real time on event day.

Set up free and paid ticket types, connect Stripe, configure promo codes, and understand how payouts work.

View and export your attendee list, manage the waitlist, cancel or transfer registrations, and send broadcast emails.

Create named tables, set capacities, assign attendees manually or with auto-assign, and export a printable seating chart. Attendees see their table in their registration portal.

Require manual review before confirming registrations. Applicants submit and enter a pending queue — approve or reject with a note, and approved paid applicants receive a Stripe payment link automatically.

Sell a bundle that grants access to multiple events in one purchase — a season pass, conference + workshop combo, or annual membership.

Price tickets in USD, GBP, EUR, CAD, AUD, NZD, CHF, or SEK. Currency flows through to Stripe Checkout automatically.

Use the web-based QR scanner or manual check-in to mark attendees as arrived. Works on any phone or tablet. The iOS app adds offline check-in for venues with unreliable connectivity.

Design badge templates for your event, create per-tier designs for VIP and speaker badges, print all badges before your event, or print automatically on each check-in. Supports standard printers and USB Zebra thermal printers.

Build your conference schedule, open a Call for Speakers (CFP), review submitted abstracts, and publish the final agenda.

Invite speakers to submit their own bio, headshot, AV requirements, and slides via a private link — no spreadsheet needed.

Score speaker submissions on weighted criteria with multiple reviewers. Ranked overview with aggregate scores and recommendation votes makes finalizing your program fast.

Let attendees rate sessions and leave comments during the event — not just after. A feedback button appears at the halfway point of each session. Results update in real time in your analytics dashboard.

Understand your event analytics dashboard: registration trends, UTM tracking, session ratings, and how to export your data.

Build custom surveys with six question types — star ratings, NPS, multiple choice, checkboxes, short text, and paragraphs. View results with auto-calculated NPS.

Everything attendees can access: the mobile event guide, personal schedule builder, certificate of attendance, and post-event survey.

Enable the attendee directory, let registrants build social profiles with Twitter, LinkedIn, and GitHub badges, and send direct messages — all without creating an account.

Let attendees add their ticket to Apple Wallet or Google Wallet for easy QR code access on their lock screen — no app required.

Post real-time updates to attendees during your event — schedule changes, room reassignments, reminders. Attendees see the feed in their personal event guide without refreshing.

Attendees who lost their confirmation email can get their ticket resent in seconds — no login required. Just enter the email address used at registration.

Everything your attendees can access — ticket, QR code, mobile guide, personal schedule — plus ready-to-use email and FAQ templates you can send directly to your audience.

Control which automated reminder emails CompleteEvent sends for your event, when they go out, and what they say — at the org level or per event.

Configure once, apply to every event. Set your org's default reminder types, send hour, survey delay, and custom copy — then override per event as needed.

A technical walkthrough of how reminder and survey emails are scheduled at registration time, fired in the event's local timezone, and what happens if settings change.

Enable the donation add-on at checkout, sell sponsorship packages, run a raffle, and add merchandise to your event shop — all connected to your Stripe account.

Add auction items, share the live bidding page, and close the auction to automatically send Stripe payment links to winners. Available on Starter and Pro plans.

Invite team members, assign roles (owner, admin, staff), and understand what each role can do. Includes audit log and org settings.

Build your org homepage with a mission statement, photo gallery, team section, and social links. Set a brand accent color and tagline that cascade automatically to all your event pages.

Compare Free, Starter, and Pro plans, upgrade or downgrade your subscription, and understand what happens when you hit plan limits.

Enable two-factor authentication, configure SSO/SAML, handle GDPR data export and deletion requests, and review your audit log.

Send real-time webhook notifications to your CRM or Zapier, offer virtual attendance tiers with automatic join link delivery, and duplicate events for recurring series.

Copy a script or iframe snippet to embed the registration form directly on your own website. Includes return URL configuration and postMessage event for conversion tracking.

Give exhibitors a mobile portal to scan attendee QR codes and collect leads with notes. View all leads in your dashboard and export to CSV after the event.

Send text message reminders and custom blasts to attendees with phone numbers via Twilio. Scheduled reminders, deduplication, and delivery history included.