Primeiros passos com o CompleteEvent

Welcome to CompleteEvent

CompleteEvent is an event management platform built for organizers who need to move fast. You can have a live registration page in under 30 minutes — no design skills required and no per-ticket fees on free events. Attendees access everything through a unique link in their confirmation email; the optional CompleteEvent iOS app gives them a richer on-site experience with push notifications and a live event feed. This guide walks you through every step from creating your account to publishing your first event.

Language Support

The CompleteEvent platform interface is available in seven languages: English, French, Spanish, German, Dutch, Brazilian Portuguese, and Japanese. Your browser automatically selects the matching language on your first visit — if your browser is set to French, you'll land on the French interface at completeevent.app/fr. You can switch languages at any time using the globe icon in the top navigation bar. Article content in the Help Center is currently in English only.

Step 1: Create Your Account

Go to completeevent.app/signup and enter your email and a password. You can also sign up with Google or use your company SSO if your organization has configured SAML. After signing up you will receive a confirmation email — click the link to verify your address before proceeding.

If your organization already has a CompleteEvent account and you have been invited, do not sign up from scratch. Instead, click the invitation link in the email you received. That link will attach your new account directly to the correct organization.

Step 2: Create Your Organization

Every event in CompleteEvent lives inside an organization. When you sign up for the first time you will be prompted to create one. Give it your real organization name — this name appears on registration confirmation emails and invoices. You can change it later from Organization Settings.

If you manage events for multiple separate organizations (for example, you are an agency), you can create additional organizations from your account settings. Each organization has its own billing plan, event list, and team members.

Step 3: Create Your First Event

1. Open your dashboard. After creating your organization you will land on the organization dashboard. Click New Event.
2. Enter the basics. Fill in the event name, start and end date/time, and timezone. Pick the timezone your venue is in — CompleteEvent stores everything in UTC and displays times in the attendee's local timezone, but the timezone you set here is used as the reference for all start/end displays.
3. Add a location. For in-person events, enter the venue name and address. For virtual events, you can leave the location blank or enter a video call URL — this will be included in confirmation emails.
4. Write a description. Your event description appears on the public registration page. Keep the first two sentences strong — they show in search previews and email subject lines.
5. Upload a cover image. Recommended size is 1200 × 630 pixels (standard social share ratio). JPG and PNG are both supported.
6. Save the event. The event is saved as a draft. It will not be visible to the public until you explicitly publish it.

Step 4: Set Up Ticket Tiers

Every event needs at least one ticket tier before it can accept registrations. Navigate to the Tickets tab inside your event and click Add ticket tier.

• Free tickets — set price to $0. No payment processing required, no Stripe account needed.
• Paid tickets — enter a price greater than $0. You will need to connect your Stripe account first (Settings → Payments). See the Ticket Tiers and Payments article for full Stripe setup instructions.

You can set a capacity limit per tier. When that tier sells out, new registrants will automatically be offered the waitlist option.

Step 5: Publish Your Event

Once your event has a name, date, and at least one ticket tier, you are ready to go live. From the event overview page, click Publish. This makes the registration page publicly accessible.

Your event's public URL follows this pattern: completeevent.app/e/your-event-slug. Copy this link and share it — post it on your website, send it in your newsletter, or add it to your email signature.

Tip: Publishing an event does not send any emails. It only makes the registration page visible. You are in full control of when and how you announce the event.

Step 6: Invite Your Team

If you have co-organizers, volunteers, or staff who need access, invite them from Organization Settings → Team Members. Enter their email address and assign a role:

• Owner — full access to all events, settings, and billing.
• Admin — can create and manage events but cannot change billing.
• Staff — read-only access plus check-in capability. Ideal for volunteers on the day of the event.

Step 7: Test Your Registration Flow

Before promoting your event, register yourself as a test attendee. Open your event's public URL in a private/incognito browser window and complete a registration. Verify that:

• The confirmation email arrives and looks correct.
• The confirmation email contains the QR code (for in-person events).
• Any custom registration fields appear correctly.
• For paid events: the Stripe Checkout page loads, the test card 4242 4242 4242 4242 completes successfully, and the confirmation email arrives after payment.

You can delete your test registration from the Registrations tab before going live.

What Comes Next

Once your first event is live, explore the other features of CompleteEvent:

• Managing Events — edit, duplicate, and archive events.
• Sessions and Call for Abstracts — build a conference agenda.
• Check-in and QR Codes — set up day-of check-in on any phone or tablet.
• Analytics and Reporting — track registration trends and UTM sources.
• Billing and Plans — understand plan limits and how to upgrade.
• Managing Registrations — view attendees, handle cancellations, and use the Broadcast tab to send messages.