イベントの作成と管理

The Event Lifecycle

Every event in CompleteEvent moves through a simple lifecycle: Draft → Published → Completed → Archived. You control each transition manually. Understanding these states helps you plan your work and avoid accidentally exposing an event before it is ready.

Draft — the event exists in your dashboard but the registration page is not publicly accessible. Use this state while you are building out the event details, setting up ticket tiers, and getting internal approvals.
Published — the registration page is live and accepting registrations. Attendees can find and register for the event.
Completed — the event end date has passed. Registration closes automatically. Existing registrations and all data are still fully accessible.
Archived — the event is hidden from your active dashboard view. Archived events are not deleted; you can restore them at any time.

Creating an Event

From your organization dashboard, click New Event. The creation form asks for:

Name — appears on the registration page, confirmation emails, and the mobile event guide.
Start and end date/time — always set the timezone to your venue's local timezone. CompleteEvent stores times in UTC and converts on display.
Location — venue name and address for in-person events, or a video URL for virtual events.
Description — supports plain text. The first 160 characters are used in page meta descriptions and Open Graph previews.
Cover image — recommended 1200 × 630 px. Appears at the top of the registration page and in social share cards.
Registration deadline — optional. If set, registration closes at this date/time even if capacity is not reached.

Editing an Event

You can edit any event field at any time, even after publishing. Navigate to the event, then click Edit in the top right. Changes save immediately when you click Save changes.

Important: Changing the date, time, or location of a published event does not automatically notify registered attendees. After making such changes, use the Broadcast tab to send an update to all attendees via push notification and/or email.

Duplicating an Event

Duplicating is the fastest way to create a recurring event or reuse your setup for a similar event. On the event overview page, click the ... menu and select Duplicate event.

Duplicating copies:

Event name, description, and cover image
All ticket tier configurations (names, prices, capacities)
Custom registration fields
Session schedule structure (session titles and descriptions, not speakers)
Sponsor list
Run-of-show checklist

Duplicating does not copy:

Registrations or attendee data
Published date/time (the duplicate starts in draft with no date)
Promo codes
Abstract submissions

After duplicating, update the date and location, then publish when ready.

Publishing and Unpublishing

Click Publish on the event overview page to make the event live. A confirmation prompt will appear — confirm to proceed.

You can unpublish a live event by clicking Unpublish. This hides the registration page from the public. Existing registrations are not affected — registered attendees retain their registrations and QR codes. Use unpublish if you need to make major changes and do not want new registrations coming in while you work.

Event Settings and Options

Each event has a Settings tab with these options:

Registration form fields — enable or disable optional fields (company, job title, dietary requirements, t-shirt size, referral source). See Managing Registrations for full details.
Waitlist — enable to automatically offer the waitlist when a ticket tier sells out.
Event visibility — control whether the event appears in your public organization profile page.
Venue floor plan — upload a floor plan image (PDF or PNG) that will be accessible in the mobile event guide.
Certificate of attendance — enable to allow attendees to download a PDF certificate after check-in.
Post-event survey — enable to send a survey link in the post-event email. You can customize the survey questions.

Archiving and Deleting Events

Archiving hides the event from your active dashboard view but preserves all data. Archived events can be unarchived. Click the ... menu on the event and select Archive.

Deleting an event is permanent and removes all associated data including registrations, attendee records, and session submissions. You will be asked to type the event name to confirm deletion. This action cannot be undone.

Recommendation: Archive rather than delete events. Archived events preserve your historical attendance data and are available for year-over-year comparisons in your analytics dashboard.

Sponsor Management

Sponsors are managed per-event from the Sponsors tab. Upload a sponsor logo (PNG or SVG with transparent background works best) and optionally add a website URL. Sponsor logos appear on the public event page and in the mobile guide.

You can drag-and-drop to reorder sponsors — the order here matches the display order on the event page. Sponsors at the top of the list are displayed most prominently.

Venue Floor Plan

Upload a venue floor plan from Event Settings → Floor Plan. PDF and image formats (PNG, JPG) are supported. The floor plan is accessible to attendees through the mobile event guide at completeevent.app/guide?code=XXXX.

For multi-room conferences, upload a single consolidated floor plan image that shows all rooms with labels. CompleteEvent does not currently support multi-page floor plan documents.

Run-of-Show Checklist

The run-of-show checklist is a live checklist for your event day. Access it from the event dashboard under Run of Show. Add tasks with time labels (e.g., “8:00 AM — Open registration desk”), assign tasks to team members, and mark them complete in real time on the day of the event.

All team members with access to the event can see and update the checklist simultaneously. Changes sync in real time, so your team always sees the current state.