イベント3 min read

フロアプラン

会場マップをアップロードして参加者のイベントガイド内で利用可能にしましょう。参加者はモバイルでピンチズームできます。

Overview

The floor plan feature lets you upload a map of your venue and make it available to attendees inside their personal event guide. For conferences, galas, and multi-room events, a floor plan reduces the number of “where is the registration desk?” questions your staff fields on event day.

Uploading a Floor Plan

  1. Open your event in the dashboard and click Floor Plan in the event navigation.
  2. Click Upload floor plan and select your image file. PNG and JPG are supported. For best results, use a high-resolution image (at least 1200px wide) so it remains legible when attendees zoom in on mobile.
  3. Once uploaded, the floor plan is immediately visible to attendees in their event guide under the Floor Plan tab.

To replace the floor plan, upload a new image — it overwrites the previous one.

What Attendees See

The floor plan is accessible from the Floor Plan tab in the attendee event guide. Attendees can pinch to zoom and pan around the image on mobile. On desktop, they can scroll to zoom and drag to pan.

The floor plan tab only appears in the attendee guide if a floor plan has been uploaded. If no image has been added, the tab is hidden.

Tips for a Good Floor Plan

  • Label key areas clearly. Registration desk, main stage, breakout rooms, restrooms, catering, and exits are the most useful labels. If your map file does not have labels, add them in any image editor before uploading.
  • Include room names that match your session schedule. If sessions are in “Ballroom A” and “Room 204,” those names should appear on the map so attendees can cross-reference with their personal agenda.
  • Keep the file size reasonable. Large image files (over 5 MB) can be slow to load on mobile connections. Compress the image before uploading if needed.
  • Update before doors open. If the venue layout changes from what you uploaded — a session room swap, a vendor table moved — replace the floor plan before attendees arrive.

Removing a Floor Plan

To remove the floor plan, open Floor Plan in the event dashboard and click Remove. The tab disappears from the attendee guide immediately.

Need more help?

Contact us at support@completeevent.app and we'll get back to you within one business day.

← Back to Help Center