マルチイベントパスとシーズンチケット

Overview

Event passes let you sell a single ticket that grants access to multiple events — a season pass, a conference + workshop bundle, or an annual membership. Buyers receive one confirmation email listing every included event. Available on Pro plans.

Creating a Pass

1. From your organization dashboard, click Passes in the left navigation.
2. Click Create pass and fill in:
   • Name — e.g., "2026 Annual Conference Bundle" or "Season Pass"
   • Description — what's included and why it's valuable
   • Price — the bundle price (can be less than the sum of individual events)
   • Currency — same options as individual events
   • Capacity — optional limit on how many passes can be sold
   • Included events — checkboxes for all events in your organization. Select every event the pass should cover.
3. Click Create pass. The pass starts in Draft status.

Activating and Sharing a Pass

A pass in Draft status is not purchasable. When you're ready to sell:

1. Open the pass from the Passes list.
2. Click Activate pass. The status changes to Active.
3. Share the public purchase URL: completeevent.app/[your-org]/passes/[pass-id]. This page shows the pass name, price, description, and the list of included events with dates.

You can deactivate a pass at any time — the purchase page will show it as unavailable. Existing purchases are not affected.

The Buyer Experience

1. Buyer visits the pass purchase page and enters their name and email.
2. For paid passes, they're redirected to Stripe Checkout. For free passes, they're confirmed instantly.
3. After purchase, they receive a confirmation email with a unique pass confirmation code and a list of every included event with its date and location.

Viewing Purchases

Open a pass from the Passes list and click through to the pass detail page. It shows a table of all purchases with buyer name, email, confirmation code, purchase date, and amount paid. Click Export CSV to download the full list.

Editing a Pass

You can update a pass's name, description, and included events at any time, even after it's active. Price changes only affect future purchases — existing buyers keep their original price. If you remove an event from an active pass, existing buyers are not notified automatically; use a broadcast email to communicate changes.

Check-in for Pass Holders

Pass holders receive a pass confirmation code, not individual event confirmation codes. At present, pass holders need to be manually added to specific event registration lists or checked in by name. Per-event QR check-in integration for pass holders is coming in a future update.