Configuration d'un domaine personnalisé

Overview

By default, your event pages live at completeevent.app/[your-org]/[event]. With a custom domain (Starter or Pro plan), you can serve those same pages from a subdomain you control — for example, events.yourorganization.com. Attendees see your domain on registration pages, confirmation emails, the attendee guide, and all other attendee-facing URLs.

CompleteEvent automatically provisions and renews the SSL certificate for your custom domain.

Requirements

• Starter or Pro plan
• Access to your domain's DNS settings (through your registrar or DNS provider)
• A subdomain is recommended — for example, events.yourorg.com

Setting Up a Custom Domain

1. Go to Organization Settings → Custom Domain.
2. Enter your desired subdomain (e.g. events.yourorg.com) and click Save domain.
3. CompleteEvent will display two DNS records to add. Add both in your DNS provider:
   
   1. Route traffic — CNAME record
   Name: events.yourorg.com
Type: CNAME
Value: cname.vercel-dns.com
   
   2. Verify ownership — TXT record
   Name: _completeevent-verify.events.yourorg.com
Type: TXT
Value: completeevent-verify=[your-token]
   
   The exact values (including your unique verification token) are shown in the settings page after you save the domain.
4. Return to Organization Settings → Custom Domain and click Verify domain. CompleteEvent checks for the TXT record and activates your domain.

DNS propagation typically takes a few minutes but can take up to 48 hours depending on your provider and TTL settings. If verification fails, wait 15 minutes and try again.

What Changes After Setup

Once your custom domain is verified and active:

• All event pages for your organization are served from your custom domain.
• Confirmation emails, waitlist notifications, approval emails, and post-event survey emails contain links to your domain, not completeevent.app.
• The attendee guide, QR code page, and all other attendee-facing URLs use your domain.
• Search engines index your event pages under your domain (canonical URLs point to your domain).

Note: existing links already sent to attendees pointing to completeevent.app will continue to work — they are not automatically redirected to your custom domain.

Removing a Custom Domain

To remove your custom domain, go to Organization Settings → Custom Domain and click Remove domain. All event pages will revert to completeevent.app URLs immediately. Only remove a domain if no active events are using it, since links you have already shared or sent to attendees will stop working.

Tip: Use a subdomain (like events.yourorg.com) rather than your root domain (yourorg.com). Root domain CNAME configuration is not supported by all DNS providers, and using a subdomain keeps your main website unaffected.