Attendee Experience4 min read

Event Feed and Announcements

Post real-time updates to attendees during your event — schedule changes, room reassignments, reminders. Attendees see the feed in their personal event guide without refreshing.

Overview

The event feed is a real-time announcement board that attendees can access through their personal event link. Use it to post updates during the event — schedule changes, room reassignments, reminders, or anything else your attendees need to know in the moment. Available on all paid plans.

The feed is separate from broadcast email. Email is better for pre-event communication and post-event follow-ups. The feed is better for day-of updates where you need attendees to see something immediately without waiting for an email to land.

Posting to the Feed

  1. Open your event in the dashboard and click Feed in the event navigation.
  2. Under Post as organizer, write your update. Posts support plain text. Keep them short — attendees are reading on their phones.
  3. Click Post. The update appears in the attendee feed immediately.

Posts can be up to 2,000 characters, but posts over a few sentences tend to go unread. If you need to communicate something lengthy, use broadcast email instead.

Pinning a Post

You can pin a post to the top of the feed so it stays visible regardless of how many newer posts appear. This is useful for critical information — a room change, a venue emergency exit, or a standing reminder.

To pin a post, click the Pin button on the post, or check the pin option when you write it. Click Unpin to release it. Pinning a new post does not unpin earlier ones.

Deleting Posts

Posts cannot be edited. To correct a post, click Delete on the original and post a new one, so the correction appears at the top of the feed.

How Attendees See the Feed

The feed is accessible at the Feed tab within the attendee's personal event guide (reached via their confirmation link). It shows posts in reverse chronological order. Attendees do not need to refresh — the feed updates in real time while they have the page open.

Attendees do not receive a push notification or email when a new post appears. If a post is time-sensitive, click Send as notification on the post to send it as a push, SMS (Pro), or email notification.

Organizer View

The Feed page in the dashboard shows all posts with timestamps and the name of the team member who posted them. All org admins and event staff can post to the feed. Posts are attributed to the poster's name in the dashboard view but appear without attribution in the attendee-facing feed.

Need more help?

Contact us at support@completeevent.app and we'll get back to you within one business day.

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