Configurar un dominio personalizado

Overview

By default, your event pages live at completeevent.app/[your-org]/[event]. With a custom domain (Pro plan), you can serve those same pages from your own domain — for example, events.yourorganization.com. Attendees see your domain throughout: registration pages, confirmation links, the attendee guide, and wallet passes.

CompleteEvent automatically provisions and renews the SSL certificate for your custom domain. There is nothing to configure beyond adding a DNS record.

Requirements

• Pro plan
• Access to your domain's DNS settings (through your registrar or DNS provider)
• A subdomain is recommended — for example, events.yourorg.com

Setting Up a Custom Domain

1. Go to Organization Settings → Custom Domain.
2. Enter your desired subdomain (e.g. events.yourorg.com) and click Add domain.
3. CompleteEvent will display a CNAME record to add to your DNS. It will look something like:
   Name: events
Type: CNAME
Value: cname.completeevent.app
4. Log in to your DNS provider and add the CNAME record exactly as shown.
5. Return to Organization Settings → Custom Domain and click Verify. CompleteEvent checks for the DNS record and provisions your SSL certificate.

DNS propagation typically takes a few minutes but can take up to 48 hours depending on your provider and TTL settings. If verification fails, wait 15 minutes and try again.

What Changes After Setup

Once your custom domain is verified and active:

• All event pages for your organization are served from your custom domain.
• Confirmation emails sent to attendees contain links to your domain, not completeevent.app.
• The attendee guide, QR code page, and all attendee-facing URLs use your domain.
• Apple Wallet and Google Wallet passes reflect your custom domain URL.
• The original completeevent.app URLs redirect automatically to your custom domain — existing links in previously sent emails will still work.

Removing a Custom Domain

To remove your custom domain, go to Organization Settings → Custom Domain and click Remove domain. All event pages will revert tocompleteevent.app URLs immediately. Attendees who click old links to your custom domain will no longer reach the event pages, so only remove a domain if you are sure no active events are using it.

Tip: Use a subdomain (like events.yourorg.com) rather than your root domain (yourorg.com). Root domain CNAME configuration is not supported by all DNS providers, and using a subdomain keeps your main website unaffected.