Floor Plan

Overview

The floor plan feature lets you upload a map of your venue and make it available to attendees inside their personal event guide. For conferences, galas, and multi-room events, a floor plan reduces the number of “where is the registration desk?” questions your staff fields on event day.

Uploading a Floor Plan

1. Open your event in the dashboard and go to Program → Floorplan.
2. Click Upload venue map and select your image file. JPG and PNG are supported, up to 10 MB. For best results, use a high-resolution image (at least 1200px wide) so it remains legible when attendees zoom in on mobile.
3. Once uploaded, the floor plan is immediately visible to attendees in their event guide as Venue Map.

To replace the floor plan, click Replace image and upload a new one — it overwrites the previous image. You can also click anywhere on the map to place a pin for a room or point of interest.

What Attendees See

The floor plan is accessible from the Venue Map link in the attendee event guide. Attendees can pinch to zoom and pan around the image on mobile. On desktop, they can scroll to zoom and drag to pan.

The Venue Map link only appears in the attendee guide if a floor plan has been uploaded.

Tips for a Good Floor Plan

• Label key areas clearly. Registration desk, main stage, breakout rooms, restrooms, catering, and exits are the most useful labels. If your map file does not have labels, add them in any image editor before uploading.
• Include room names that match your session schedule. If sessions are in “Ballroom A” and “Room 204,” those names should appear on the map so attendees can cross-reference with their personal agenda.
• Keep the file size reasonable. Uploads are capped at 10 MB, and files over 5 MB can be slow to load on mobile connections. Compress the image before uploading if needed.
• Update before doors open. If the venue layout changes from what you uploaded — a session room swap, a vendor table moved — replace the floor plan before attendees arrive.